Privacy policy

About this policy

Pestokil processes personal data only when needed for our services, customer communication, and legal obligations, in line with GDPR and Belgian law.

Data controller

Pestokil, Koningin Astridlaan 10, 2018 Antwerpen. For privacy questions: info@pestokil.be.

Data we collect

• Contact details (name, phone, email).
• Request details (issue type, location, message).
• Technical data via cookies (if allowed).

Purposes and legal basis

• Responding to requests and quotes (consent).
• Delivering our services (contract).
• Improving the website (legitimate interest).
• Legal compliance.

Cookies and tracking

We use functional cookies, analytics cookies (Google Analytics) and optional marketing cookies. You can manage your preferences via the cookie banner. Read more in our cookie policy.

Sharing with third parties

We only share data with service providers that help with hosting, analytics, or customer communication, under appropriate agreements.

Processors and transfers

We work with processors who handle data on our behalf. If data is processed outside the EEA, we ensure appropriate GDPR safeguards.

Retention

Data is kept only as long as needed for service delivery and legal obligations.

Automated decisions

We do not use automated decision-making with legal effects. Each request is reviewed by our experts.

Security

We apply technical and organizational measures to protect your data against loss, misuse, and unauthorized access.

Your rights

• Access, correction, and deletion.
• Objection or restriction of processing.
• Data portability where applicable.

You can exercise your rights via info@pestokil.be. You may also lodge a complaint with the data protection authority.

Updates to this policy

We may update this policy from time to time. The latest version is always published on this page.